Privacy Policy

At Eleanor Hart, we highly value the privacy and security of our customers' personal information. This Privacy Policy explains how we collect, use, store, and protect your personal data when you visit our website or place an order.

By using our website and services, you agree to the practices described in this Privacy Policy.

Collection of Personal Information

To provide you with the best possible shopping experience, we may collect the following personal information:

  • First and last name

  • Shipping and billing address

  • Email address

  • Phone number

  • Payment information

  • Order history

  • Website usage information

Use of Personal Information

The personal information we collect may be used for the following purposes:

  • Processing and delivering your orders

  • Managing payments and preventing fraudulent transactions

  • Communicating with you regarding your orders

  • Providing customer support

  • Improving our products, services, and website experience

  • Sending promotional emails, special offers, and updates (only with your consent where required)

Sharing of Personal Information

Eleanor Hart does not sell, rent, or trade customer information to third parties.

Personal information may only be shared in the following situations:

  • With trusted third-party providers that assist with payment processing, shipping, logistics, and website operations

  • When required by law, legal proceedings, or government authorities

  • To protect the rights, property, and safety of Eleanor Hart, our customers, or others

Security of Personal Information

We take appropriate technical and organizational measures to protect your personal information against unauthorized access, misuse, disclosure, alteration, or destruction.

These measures include:

  • Secure SSL encryption technology

  • Encrypted payment processing

  • Restricted access to customer information

  • Regular monitoring of our systems for security vulnerabilities

Retention of Personal Information

We retain personal information only for as long as necessary to fulfill the purposes outlined in this Privacy Policy, including legal, accounting, tax, and reporting obligations.

Your Rights

Depending on your jurisdiction, you may have the following rights regarding your personal information:

Right of Access

You may request a copy of the personal data we hold about you.

Right of Correction

You may request that inaccurate or incomplete information be corrected.

Right of Deletion

You may request the deletion of your personal information, subject to legal retention requirements.

Right to Withdraw Consent

You may withdraw your consent to marketing communications at any time.

Right to Object

You may object to certain types of data processing where permitted by law.

To exercise any of these rights, please contact us using the information provided below.

Cookies and Similar Technologies

Eleanor Hart uses cookies and similar technologies to improve website functionality, personalize your experience, and analyze website traffic.

Cookies may be used to:

  • Remember your preferences

  • Improve website performance

  • Measure marketing effectiveness

  • Provide a better shopping experience

You may disable cookies through your browser settings, although doing so may affect certain website features.

Changes to This Privacy Policy

We may update this Privacy Policy from time to time to reflect changes in our practices, legal requirements, or operational needs.

Any updates will be posted on this page, and the revised version will become effective immediately upon publication.

We encourage customers to review this page periodically.

Contact Information

If you have any questions about this Privacy Policy or wish to exercise your privacy rights, please contact us:

Email: info@eleanorhartfootwear.com

We are committed to protecting your privacy and handling your personal information responsibly, securely, and transparently.

Thank you for choosing Eleanor Hart.